If you are using a PPO dental insurance plan and have chosen us at the provider of your child’s care, it is your responsibility to:
- Provide us with information relative to your claim PRIOR TO YOUR CHILD’S APPOINTMENT, including insurance card, number, employer, birth date of policy holder, address and social security number of member and policy holder. This information will initially be requested over the phone when you call to make your child’s appointment. This information will also be requested on the Patient Registration Form, which we require you complete online through our website prior to your child’s first visit.
- Pay your deductible, co-pay or estimated portion due at the time of service.
- Pay for services not covered by your insurance carrier.
Insurance claims for your carrier are filed as a courtesy to you once at no charge
As a courtesy to our patients, we will bill most insurance companies for services and allow up to 60 days for them to render payment. After this time, interest will be assessed on the account, and you will be responsible for the balance. You will receive a statement from our office stating payment is due upon receipt. Please keep in mind that we have already waited 30-60 days from the time of services for your insurance company to render payment.
Your dental plan is designed to share in your dental care costs (similar to using a coupon) and may only cover a portion of your bill. It is meant to help you ensure your investment in your child’s dental health. We realize that understanding what your dental plan will cover can be difficult and we would be more than happy to answer any questions we can. Please keep in mind your coverage and benefit details are ultimately between you and your insurance company. If at any time you have questions, please feel free to call our insurance coordinator. You can also call your insurance company for information.